Want to boost your e-commerce sales without increasing your ad spend? Email marketing delivers the highest ROI of any digital channel-when you use the right tools. The best email marketing tools for e-commerce help you recover abandoned carts, cross-sell related products, and create personalized shopping experiences that convert. I’ve tested these platforms with stores ranging from startups to 7-figure businesses, and I’m sharing my findings to help you choose the perfect solution for your specific needs.
When it comes to the best email marketing tools for e-commerce, Omnisend stands out as a comprehensive solution built specifically for online retailers. I’ve found their pre-built e-commerce automations (they call them “workflows”) to be incredibly effective for my clients.
What makes Omnisend special is how deeply it integrates with major e-commerce platforms like Shopify, BigCommerce, and WooCommerce. Once connected, you can immediately start leveraging your store data to create highly targeted campaigns.
Omnisend is ideal for online stores that need a comprehensive email marketing solution with strong automation capabilities. If you’re looking for an all-in-one platform that doesn’t require additional integrations for e-commerce functionality, this is your best bet.
Klaviyo has become somewhat of a gold standard for e-commerce email marketing, and for good reason. I’ve watched several of my clients scale their businesses dramatically after switching to this platform.
What really sets Klaviyo apart is its ability to create hyper-personalized customer experiences. The platform excels at using your customer data to deliver the right message at exactly the right time.
Klaviyo is perfect for growing and established e-commerce businesses that want to leverage customer data for highly personalized marketing. It’s particularly valuable for stores with repeat purchase potential, as its segmentation capabilities can significantly increase customer lifetime value.
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I’ve recommended ActiveCampaign to many of my e-commerce clients who need sophisticated automation capabilities without the enterprise-level price tag. This platform strikes a nice balance between power and usability.
The automation builder is where ActiveCampaign truly shines. You can create complex, branching workflows based on customer behavior that would be impossible in many other platforms.
ActiveCampaign is ideal for e-commerce businesses that need sophisticated marketing automation but don’t want to invest in enterprise-level solutions like HubSpot. It’s particularly well-suited for stores with complex customer journeys that require nuanced messaging.
GetResponse has evolved from a simple email marketing tool into a comprehensive marketing platform that works particularly well for e-commerce businesses. I appreciate its balance of functionality and ease of use.
The conversion funnel feature is particularly valuable for e-commerce, as it allows you to create complete customer journeys from acquisition to purchase.
GetResponse works well for e-commerce businesses that want an all-in-one marketing solution beyond just email. It’s particularly good for stores that also use webinars or need landing pages as part of their marketing strategy.
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MailerLite has earned my recommendation for many small e-commerce businesses due to its simplicity and affordability. Don’t let the “Lite” in the name fool you-this platform packs a punch.
What I love about MailerLite is how they’ve focused on making the essential features work extremely well, rather than adding complexity with bells and whistles.
MailerLite is perfect for small to medium e-commerce businesses that want a straightforward, affordable email marketing solution. It’s especially good for beginners or those who don’t need complex automation scenarios.
Mailchimp is probably the most recognizable name in email marketing, and while it’s evolved beyond its roots, it remains a solid choice for many e-commerce businesses. I’ve seen it work particularly well for stores that need multi-channel marketing capabilities.
One thing that sets Mailchimp apart is its expansion beyond email into a full marketing platform, which can be valuable for businesses looking to consolidate their marketing tools.
Mailchimp works best for e-commerce businesses that want to manage multiple marketing channels (email, social, ads) from a single platform. Its user-friendly interface makes it accessible for beginners, though the pricing may push growing businesses toward other options.
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Brevo has been my go-to recommendation for e-commerce businesses on a tight budget that still need powerful features. Their pricing model based on email volume rather than contact count can be a game-changer for certain businesses.
The combination of transactional and marketing emails in one platform is particularly valuable for e-commerce businesses that need both types of communication.
Brevo is ideal for budget-conscious e-commerce businesses that need both marketing and transactional emails. It’s also great for stores that want to incorporate SMS marketing without adding another tool to their stack.
Drip was built from the ground up for e-commerce, and it shows in every feature. I’ve found it particularly effective for stores that want to create highly personalized customer experiences.
What makes Drip special is its focus on revenue-generating automations rather than just sending newsletters.
Drip is perfect for established e-commerce businesses that want to leverage customer data for sophisticated, revenue-focused marketing automation. It’s particularly valuable for stores with complex product catalogs that benefit from personalized recommendations.
HubSpot offers a comprehensive marketing platform that includes powerful email marketing capabilities. While it comes with a higher price tag, I’ve seen it transform e-commerce businesses that need a complete CRM and marketing solution.
The integration between marketing, sales, and customer service makes HubSpot uniquely powerful for businesses that need to align these functions.
HubSpot is best suited for larger e-commerce businesses with substantial marketing budgets that need a complete CRM and marketing solution. It’s particularly valuable for Shopify stores that can leverage its specialized integration.
Constant Contact has been around for decades, and while it’s not the flashiest option, I’ve found it to be reliable and straightforward for e-commerce businesses that need simplicity.
The platform’s longevity has allowed it to develop a robust set of features while maintaining ease of use.
Constant Contact is ideal for small e-commerce businesses that prioritize ease of use over advanced features. It’s particularly good for stores that also do event marketing or need integrated social media campaigns.
Tool | Free Plan | Starting Price | Best Feature | Best For | Deliverability |
---|---|---|---|---|---|
Omnisend | Yes (250 contacts) | $30/month | Pre-built e-commerce workflows | Comprehensive solution | Average |
Klaviyo | Yes (250 contacts) | $25/month | Dynamic content personalization | Data-driven marketing | Good |
ActiveCampaign | No (14-day trial) | $19/month | Advanced automation builder | Complex customer journeys | Excellent |
GetResponse | No (30-day trial) | $19/month | Conversion funnels | All-in-one marketing | Good |
MailerLite | Yes (1,000 contacts) | $25/month | Simplicity and ease of use | Beginners & small stores | Excellent |
Mailchimp | Yes (limited) | $13/month | Pre-made customer journeys | Multi-channel marketing | Good |
Brevo | Yes (300 emails/day) | $9/month | SMS & WhatsApp campaigns | Budget-conscious stores | Average |
Drip | No (14-day trial) | $39/month | Revenue attribution | Revenue-focused marketing | Good |
HubSpot | Yes (limited) | $18/month | CRM integration | Large businesses | Good |
Constant Contact | No (2-month trial) | $9.99/month | Event marketing options | Simplicity-focused stores | Average |
Choosing the best email marketing tools for e-commerce ultimately depends on your specific needs, budget, and technical expertise. For small businesses just starting out, MailerLite or Brevo offer excellent value. Growing stores with more sophisticated needs might find Omnisend or Klaviyo to be the perfect fit. And larger enterprises with complex requirements could benefit from ActiveCampaign or HubSpot’s robust capabilities. Whichever tool you choose, the key is to actually use it consistently-even the most powerful platform won’t drive sales if your campaigns aren’t getting sent!